Travel & Hospitality

PERSONALIZING EVERY CUSTOMER INTERACTION

Tourisme

PERSONNALISER CHAQUE INTERACTION CLIENT

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Automatically Personalize in Real Time


Increased competition, rising acquisition costs, ever-higher customer expectations: travel and hospitality players operate in a complex environment where traditional marketing methods have reached their limits.

Travelers want interactions that reflect who they are: content tailored to their preferences, delivered at the right time and in the right context. This demand is redefining the rules of the game for the entire industry.

Personalization at scale is no longer a competitive edge reserved for a few pioneers. It's now a strategy you can't afford to skip.

Discover in our e-book "Travel & Hospitality: Personalizing Every Customer Interaction" concrete examples of the impact of personalization, including cases around:

  • Automatically updating prices and availability in real time
  • Selling additional activities or services
  • Driving adoption and value from a loyalty program
  • Ensuring marketing consistency across your channels

With personalization, everything becomes smoother, more relevant, more effective, provided you know how to automate it at scale.

With exclusive testimonials from numerous industry players: Best Western, Carrefour Voyages, Pierre & Vacances, MARCO VASCO, Center Parcs, Groupe Barrière, SNCF Connect & Tech, Club Med, Paris 2024, Very Chic.

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Thanks to the travel & hospitality leaders who contributed


Melanie l.

MELANIE LE LIVEC

Marketing & Communication Director
Best Western

catia aires peirera

CATIA AIRES PEREIRA

Customer Marketing Manager
Carrefour Voyages

Florent c.

FLORENT CHAMPIGNY

Chief Product & Digital Officer
Center Parcs

Julie jonard

JULIE JONARD

Head of Global CRM
Club Med

Emmanuelle Anglade

EMMANUELLE ANGLADE

Chief Digital, Data & Technology Officer
Groupe Barrière

Claire Martin

CLAIRE MARTIN

Chief Marketing Officer
MARCO VASCO

Julien

JULIEN TASSY

Deputy Digital Director of the Olympic and Paralympic Games Organizing Committee

 
 

Paris 2024

Stéphanie Ginies

STÉPHANIE GINIES

Marketing & E-commerce Director
Pierre & Vacances

Milena Morsy

MILENA MORSY

CRM Director
SNCF Connect & Tech

David Nedzela

DAVID NEDZELA

Chief Marketing & Customer Officer
SNCF Connect & Tech

justine

JUSTINE GBIKPI

Head of CRM
VeryChic

Before Reelevant, they marketed. After, they dominate.

Carrefour

Carrefour, a major French food retailer in the world, has been collaborating with Reelevant for 5 years.

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Clarins

Multinational company in the world of cosmetics created in 1954. The Clarins and Reelevant teams have been working together for 4 years already.

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Decathlon

French retailer of sports and leisure goods created in 1976. Decathlon has been banking on the hyper-personalization of Reelevant for 2 years.

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